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Indonesia

 

Available Market Research

Industry Sector Analyses are industry specific reports prepared either by US Commercial Service Staff or local market research contractors.  Typical reports include:

  • A Market Overview
  • Market Highlights and Best prospects
  • Statistical Data
  • Best Sales Prospects
  • Competitive Analysis
  • End-User Analysis
  • Market Access (includes information on duties, taxes, standards etc.)
  • Trade Promotion Opportunities
  • Trade Publications
  • Market Research Companies
  • Trade Associations
  • Agents, Distributors and Manufacturers

International Marketing Insights (IMI) contain industry specific information and are short, concise reports. 

For a listing of available ISAs and / or IMIs, please click here.

This information is available free of charge to all US companies. 

Welcome to the U.S. Commercial Service

The U.S. Department of Commerce is represented worldwide by the Commercial Service.  The Commercial Service supports U.S. commercial interests and assists American businesses in their export marketing efforts.

Our offices offer business counseling and a wide range of tailored services to assist American firms to identify business opportunities throughout the world. Our offices foreign companies who wish to partner with American companies in areas of distribution of American products, joint ventures, and licensing. While some services are fee-based, many are provided free of charge. We welcome you to our site and encourage you to visit other websites that are likely to be of interest to you.  To find the country of interest, please visit: http://www.buyusa.gov/home/export.html

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Best Prospects in the ICT Market

For further information about the Indonesian market, please consult the Country Commercial Guide.

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Chambers of Commerce

http://www.amcham.or.id/  American Chamber of Commerce (AMCHAM), World Trade Center, 11th Floor, Jl. Jendral Sudirman Kav. 29 - 31, Jakarta 12920, Indonesia, Tel: (62-21) 526-2860, Fax: (62-21) 526-2861, Email: info@amcham.or.id, Contact: Mrs. Carol A. Hessler, President
http://www.britcham.or.id/  British Chamber in Indonesia
http://www.kadin.or.id/  KADIN PROPINSI DKI JAKARTA (The Jakarta Chamber of Commerce and.Industry)
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Channels of Distribution

For further information of the definitions of the channels of distribution, please click here. The following are known ICT sales channels.   They may or may not be available in all markets

Agents / Distributors Business to Business (B2B) Consultants
E-Commerce Educational Sales Government
Leasing OEM Retailers
Telecommunications Systems Operators Used / Reconditioned VARS, ISVs, Resellers, System Integrators

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Agents / Distributors

http://www.computa.co.id/

Computers - PCs and peripherals

http://www.binexcom.com/

Binexcom - distributors for computer, networking and communications products

http://www.terra.co.id  Terra Computer System is a distributor of PC components, with offices throughout Indonesia.

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Business to Business (B2B)

Airlines

http://www.travel-airfrance.com/  Air France
http://www.garuda-indonesia.co.uk/  Garuda: The Airline of Indonesia

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Banks

http://www.reserve-bank.com/ Reserve Banks index of Indonesian banks
http://www.aaadir.com/ AAAdir Directory - Directory of Banks, Credit Unions and Financial Information on the Internet
http://www.wiso.gwdg.de/ Banks of the world by country
http://www.qualisteam.com/ Directory of banks on the web.   Coverage : 3.107 banks - i.e. over 95% of all banking sites

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Newspapers

http://indonesia.elga.net.id/ Berita Indonesia: On-line news
http://www.mondotimes.com/ Bola - Indonesia newspaper covering sports: general at MondoTimes.com
http://indonesianewspaper.com/  Indonesia Newspaper
http://www.newsindo.com/a/  Indonesia Newspaper SuratkabarCom - Indonesia Daily news Online
http://www.kontan.co.id/ KONTAN online
http://www.republika.co.id/  Republika Online
http://www.mondotimes.com/ Surat Kabar - Indonesia business newspaper at MondoTimes.com
http://www.thejakartapost.com/  The Jakarta Post - The Journal of Indonesia Today
http://www.ji-indonesia.com/  The Jendela Indonesia :.

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US Subsidiaries

http://www.cisco.com/id/  Cisco Systems (HK) Indonesia, Level 14, Menara BCD, Jl. Jend. Sudirman Kav. 26 , Jakarta 12920, Indonesia, Tel: 62 21 250 6533, Fax: 62 21 250 6532 
http://welcome.hp.com/ HP
http://www.id.ibm.com  IBM World Trade Corporation, IBM Indonesia, Landmark Center I, 31th Floor, Jl, Jend. Sudirman No.1, Jakarta 12910, Tel: (62 21) 251 2922 (general info), (62 21) 252 1222 (product info), Fax: (62 21) 251 2933 (general info), (62 21) 252 1233 (product info), E-mail: direct@id.ibm.com 
http://www.oracle.com/ea/  Oracle
http://www.astragraphia.co.id/  Xerox

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E-Commerce

Internet Service Providers

http://dir.yahoo.com/ Yahoo's index of ISPs

http://www.indo.net.id

IndoInternet - English language

http://www.cbn.net.id

CBNnet - English Language

http://www.idola.net.id

Idola - English Language

http://www.rad.net.id

Radnet - English language

http://www.ibm.com/id/ 

IBM Global Network, including its operation in Indonesia English

http://www.nsrc.org/ NSRC Indonesia 
http://www.herbison.com/ Indonesian Internet Access Provider Lists by Herbison Consulting

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Educational

http://www.binus.ac.id/ 

Bina Nusantara University (UBiNus)

http://www.inti-col.com/

INTI College Indonesia

http://www.ji-indonesia.com/

The Jendela Indonesia - Main » Education » College & University

http://web.bureau.tohoku.ac.jp/

Tohoku University

http://www.atmajaya.ac.id/ 

Universitas Katolik Indonesia Atma Jaya - Jakarta

http://dir.yahoo.com/

Yahoo! Science Computer Science College and University...

http://www.yai.ac.id/ 

Yayasan Akuntasi Indonesia

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Governmental

http://www.bps.go.id

BPS (Central Bureau of Statistics)

http://www.indonesianet.com/ Links to various Indonesian Governmental Organizations

http://www.prica.org

A home page on Republic of Indonesia, maintained by the Indonesian embassy in Canada.

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Telecommunications Systems Operators

http://www.mitrakom.co.id  Mitrakom
http://www.indosat.com  PT Indosat, ("IM3") (INDOSAT-M3), Indosat Building, Jl. Medan Merdeka Barat No. 21, Jakarta, Tel: (62‑21) 381 0777 , Fax: (62-21) 380-4045,  Contact: Mr. Hari Kartana, President Director
http://www.psn.co.id/  PT Pasifik Satelit Nusantara
http://www.telkom.co.id   PT Telkom
http://www.telkomsel.com/  PT Telekomunikasi Selular (TELKOMSEL)
http://www.telesindo.com/  PT. TELESINDO MULIA
http://www.excelcom.co.id/  PT. Excelcomindo (Excelcom)

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Used / Refurbished

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Directories and Databases

http://dir.yahoo.com/  Yahoo's index of Indonesian business directories
http://www.kompass.com/  Kompass - fee based but extensive free information
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Duties, Tariffs & Taxes

For additional ICT specific information, please see http://web.ita.doc.gov/.

Please see: http://www.apectariff.org.  
-- Single column tariff schedule; rates applied on the CIF value.
-- Value Added Tax of 10 percent applied on the CIF + duty value.
-- 10-40 percent Sales Tax on "luxury items." 

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General Country Information

http://coombs.anu.edu.au/

Categorized directory that includes business directories and general country info

http://www.usembassyjakarta.org/

This is the homepage of the US Embassy Jakarta, Indonesia, including US Commercial Service information and selected business/economic reports

http://www.swa.co.id

SWA business magazine

http://www.vogel-media.com/  Vogel Media's guide to Indonesia
http://www.state.gov/  US Dept. of State's Background Notes
http://travel.state.gov/ US Dept. of State's Consular Information Sheet
http://www.odci.gov/cia/ CIA Factbook
http://www.eia.doe.gov/  US Dept of Energy's Country Analysis Brief
http://home1.swipnet.se/  Links to info about Indonesia
http://www.fodors.com/ Fodors is known for being the best site for travel offering hotel, restaurant reviews and their series of mini-guides to specific destinations.
http://geography.about.com/  About's guide to Indonesia
http://travel.lycos.com/  Lycos Guide for Indonesia
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Intellectual Property Rights

http://www.bsa.org/indonesia/  BSA Indonesia Office,
http://www.usembassyjakarta.org/ Intellectual Property Rights Information

Foreign entities have no freehold rights to land ownership in Indonesia. Foreign investors' land holdings are usually obtained through long-term lease agreements (normally for 30 years) with the Government or private parties. These lease holdings can be used as collateral. Government regulations allow mortgages to be registered against real property and seagoing vessels in their appropriate registries, as well as security interests in chattel, equipment, accounts receivable, and insurance proceeds. A search facility currently exists only for mortgages. The lack of transparency in Indonesia's courts means uncertainty whether security interests will be recognized and enforced. Foreign companies may also establish a limited company under Indonesian law that can legally obtain rights to land.
 
The court system does not provide effective recourse for settling property disputes. The fall of President Soeharto's regime and Indonesia's decentralization process unleashed a flurry of new land claims by local residents against companies, often operating on Government-granted concessions located in their communities. The problem of incomplete or inaccurate record keeping is compounded by an ineffective and corrupt enforcement system.
 
The U.S. Government in May 2003 again placed Indonesia on the Special 301 Priority Watch List for inadequate protection of Intellectual Property Rights (IPR), where Indonesia has been since the 1980s. Although the Indonesian Government has steadily improved the regulatory and legal framework for the protection of IPR, enforcement continues to fall short. U.S. businesses reported that Indonesia ranks as the third largest producer of pirated products. They maintain that 80 percent of all CDs (audio, video, and software) sold in Indonesia are pirated and estimate that industry suffered losses in 2002 of US$ 253 million, a 33 percent increase over prior year.
 
Indonesia's new copyright law (Law 19/2002) takes effect on July 29, 2003. The new law increases fines up to Rp 500 million (USD 62,000) and provides for prison terms of up to five years for dealers of pirated materials. The law directs cases of alleged copyright violations to be tried in commercial courts, and for the rendering of judgments within 90 days. As part of the law's implementation, the Ministry of Industry and Trade plans to issue optical disc regulations that would enhance the Government's ability to identify and prosecute producers of pirated products. In an effort to enhance interagency coordination on enforcement, Indonesia's Ministry of Justice recently formed an IPR task force made up of the national police, customs, attorney general, judiciary, and members of the computer software and entertainment industries. The task force has already conducted a few high profile raids.
 
Indonesia is a member of the World Intellectual Property Organization but has not yet ratified the related WIPO Performances and Phonograms Treaty (WPPT). The Ministry of Justice prepared a Presidential decree ratifying WPPT last year, and Justice officials expect the President to sign the decree sometime in 2003. Indonesia acceded to numerous international conventions on intellectual property rights, including the Paris Convention for the Protection of Intellectual Property; the Berne Convention for the Protection of Literary and Artistic Works (with a reservation on Article 33); the Patent Cooperation Treaty; Trademark Law Treaty; the Nice Agreement for the International Classification of Unclassified Goods and Services.
 
Patents: The current patent law dates from 2001, which amended and consolidated in a single text all previous legislation. In 1997, Indonesian law extended the term of patent protection to 20 years from 14 years, and maintained the provision for a two-year patent extension. The amendment allows for the patenting of plant and animals. However, some of the weaknesses of the old law persist. Chief among these flaws is the requirement that an inventor must produce a product or utilize a value-added process in Indonesia in order to obtain patent protection for the product or process. Inventions that are contrary to Indonesian laws and regulations are excluded from patent ability, and the standard for excluding inventions without domestic content appears to be inconsistent with TRIPS requirements.
 
Trademarks: Indonesia enacted its new trademark law on August 1, 2001. Like the new patent law, the latest version consolidated into one text a series of trademark laws enacted over the past 20 years. The new law raised the maximum fine for trademark violations to Rp 1 billion (USD 95,000) and slightly reduced the maximum possible prison term. The Government justified this move by claiming that financial penalties were a greater deterrent to IPR violators than imprisonment. Foreign rights holders, arguing that most IPR cases never result in the maximum sentence, had pushed for minimum sentencing guidelines rather than higher fines.
 
The trademark law provides for the determination of trademark rights by priority of registration, rather than by priority of commercial use. The law also provides for the protection of well-known marks, but offers no administrative procedures or legal ground under which legitimate owners of well-known marks can cancel pre-existing registrations. Currently, the only avenue for challenging existing trademark registrations in Indonesia is through the commercial courts, which generally have issued decisions within three months upholding legitimate trademarks.

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Legal Issues

None Noted

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Market Research

http://strategis.ic.gc.ca/ Strategis iCT market research index.
http://www.american.edu/ American University MBA Report
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Search Engines

http://dir.yahoo.com/ Yahoo's index of search engines and portals
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Trade Associations

http://www.apjii.or.id/  Indonesian Internet Service Provider Association, Gedung Elektrindo 9, Floor, Jl. Kuningan Barat No. 8, Jakarta 12710, Phone: (62-21) 5296 0634 , Fax: (62-21) 5296 0635, Attn: Mr. Pandji S. Choesin, Director.  E-mail: director@apjii.or.id
http://www.mastel.or.id  Indonesian Telecommunications Society (MASTEL), Jl. Sungai Sambas VIII no. 19, Jakarta , Phone: (62-21) 722 7344, Fax: (62-21) 739 3995,  Attn: Mr. Soekarno Abdulrachman
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Trade Publications

http://www.chip.co.id/  Chip, Indonesia
http://www.infokomputer.com/  Infokomputer
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Trade Shows, Exhibitions and Seminars

Additional information on how to prepare for and select an international trade show can be found at

http://www.tscentral.com/ This site provides an extensive trade show directory with detailed information on 30,000 international and domestic trade shows, conferences and seminars. You can search by show name, show type, industry, city, country, and start & end dates of the show. Some events have the option to have more information sent to the user and have on-line event registration.
http://www.techweb.com/techcalendar/ Techweb’s calendar is focused on information technology and provides access to information on 2,000 plus technology related events which may be searched by key word or by industry. There is detailed information on each event. Additional information concerning computer related trade shows can be found here.
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Trade Statistics

Computers & Peripherals

HTS Number 2005 2006 2007 Percent Change
2006 - 2007
In Actual Dollars
847150
PROCESSING UNITS OTHER THAN THOSE OF 8471.41 AND 8471.49, N.E.S.O.I.
4,782,850 2,754,985 19,821,977 619.5%
847149
AUTOMATIC DATA PROCESSING MACHINES AND UNITS THEREOF PRESENTED IN THE FORM OF SYSTEMS, N.E.S.O.I.
8,723,058 12,682,949 10,868,402 -14.3%
847130
PORTABLE AUTOMATIC DATA PROCESSING MACHINES, WEIGHT NOT MORE THAN 10 KG, CONSISTING OF AT LEAST A CENTRAL PROCESSING UNIT, KEYBOARD & A DISPLAY
7,377,116 3,530,523 8,092,111 129.2%
847180
AUTOMATIC DATA PROCESSING UNITS, N.E.S.O.I.
7,280,644 8,116,015 7,186,072 -11.5%
847330
PARTS AND ACCESSORIES FOR AUTOMATIC DATA PROCESSING MACHINES AND UNITS THEREOF, MAGNETIC OR OPTICAL READERS, TRANSCRIBING MACHINES, ETC., NESOI
11,222,786 6,698,711 5,726,457 -14.5%
847170
AUTOMATIC DATA PROCESSING STORAGE UNITS, N.E.S.O.I.
2,931,926 3,433,427 5,532,547 61.1%
847141
ADP MACHINES COMPRISING IN SAME HOUSING AT LEAST A CENTRAL PROCESSING UNIT AND AN INPUT AND OUTPUT UNIT, WHETHER OR NOT COMBINED, N.E.S.O.I.
783,302 238,909 1,079,057 351.7%
847190
AUTOMATIC DATA PROCESSING UNTS THEREOF; MAGNETIC/OPTICAL READERS, MACH FOR TRANSCRIBING DATA TO DATA MEDIA IN CODED FORM & MACH FOR PROC DATA, NESOI
449,561 666,471 913,873 37.1%
847160
AUTOMATIC DATA PROCESSING INPUT OR OUTPUT UNITS, WHETHER OR NOT CONTAINING STORAGE UNITS IN THE SAME HOUSING, N.E.S.O.I.
1,336,540 1,986,826 834,546 -58.0%
847110
ANALOG OR HYBRID AUTOMATIC DATA PROCESSING MACHINES
1,591,319 1,429,087 0 -100.0%
  46,479,102 41,537,903 60,055,042 44.6%

Source: USITC Trade Data Web

Telecommunications Equipment

HTS Number 2005 2006 2007 Percent Change
2006 - 2007
In Actual Dollars
851762
MACHINES FOR THE RECEPTION, CONVERSION AND TRANSMISSION OR REGENERATION OF VOICE, IMAGES OR OTHER DATA, INCLUDING SWITCHING AND ROUTING APPARATUS
0 0 11,892,834 N/A
851770
PARTS OF TELECOMMUNICATIONS APPARATUS
0 0 3,984,901 N/A
851769
OTHER APPARATUS FOR THE RECEPTION, CONVERSION AND TRANSMISSION OR REGENERATION OF VOICE, IMAGES OR OTHER DATA, NESOI
0 0 2,064,825 N/A
851712
TELEPHONES FOR CELLULAR NETWORKS OR FOR OTHER WIRELESS NETWORKS
0 0 524,574 N/A
851718
TELEPHONE SETS, NESOI
0 0 380,483 N/A
851761
BASE STATIONS
0 0 38,188 N/A
851711
LINE TELEPHONE SETS WITH CORDLESS HANDSETS
482,193 507,416 3,100 -99.4%
851721
FACSIMILE MACHINES
43,200 27,992 0 -100.0%
851730
TELEPHONIC OR TELEGRAPHIC SWITCHING APPARATUS
102,851 2,603,686 0 -100.0%
851780
ELECTRICAL TELEPHONIC AND TELEGRAPHIC LINE APPARATUS, N.E.S.O.I.
465,744 2,141,329 0 -100.0%
851790
PARTS OF ELECTRICAL APPARATUS FOR LINE TELEPHONY OR TELEGRAPHY, INCLUDING PARTS OF SUCH APPARATUS FOR CARRIER-CURRENT LINE SYSTEMS
3,613,296 3,999,260 0 -100.0%
851750
ELECTRICAL TELECOMMUNICATION APPARATUS FOR CARRIER-CURRENT LINE SYSTEMS OR FOR DIGITAL LINE SYSTEMS, N.E.S.O.I.
6,026,194 3,266,030 0 -100.0%
851719
VIDEOPHONES & OTHER TELEPHONE SETS, N.E.S.O.I.
60,946 49,339 0 -100.0%
  10,794,424 12,595,052 18,888,905 50.0%
Source: USITC Trade Data Web

http://www.intracen.org/

Source: The International Trade Centre is the joint agency of the World Trade Organization and the United Nations.

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User Groups

http://www.delphindo.org/  Borland User Groups
http://servlet.java.sun.com/  Java user groups
http://www.linux.org/ Linux user groups 
http://mugi.or.id./Default.aspx Microsoft User Group Indonesia
http://groups.yahoo.com/ Palm User Group
http://groups.yahoo.com/ Bandung Perl Mongers
http://www.redhat.com/ RedHat Linux user groups
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E-Mail Links to the Respective Industry Specialist(s)

Mr. Kalung Riang, Commercial Specialist

CONTACT INFORMATION

T. (62/21) 526-2850
F. (62/21) 526-2855
EMail: kalung.riang@mail.doc.gov 
Industry Sectors: Computer and Peripherals; Robotics; Computer Software; Computer Services; Information Services; Telecommunications Equipment; Telecommunications Services

OFFICE INFORMATION

STREET ADDRESS

American Embassy
U.S. Commercial Center
Wisma Metropolitan II, 3rd Floor
JI. Jend. Sudirman Kav. 29-31
Jakarta 12920, Indonesia

U.S. MAILING ADDRESS

American Embassy - Jakarta
Box 1 Unit 8129 FCS
FPO, AP 96520
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Revised: November 08, 2008


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